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FREELANCE
INDEXER, 1972 to date.
Providing indexing services to publishers and authors.
Specialties: Humanities, Social Sciences, Cookbooks, Popular and
Alternative Medicine. Board of Directors, American
Society of Indexers, 1999 - 2001.
ASSOCIATE
DIRECTOR, INFORMATION TECHNOLOGY AND REFERENCE SERVICES, King County Library System, June, 1998-June,
1999.
Administratively responsible to the System Director, serving as a voting
member of the Administrative Planning Team. Manage the development,
acquisition, implementation and maintenance of Information Technology
Services throughout the KCLS, including recommending strategic initiatives,
to facilitate the effective, efficient provision of information services to
the public served. Develop and administer a budget of approximately $6
million. Direct the work of four system reference specialists
(Electronic Resources, Medical, Business, Government
Documents/Legal) as well as the ready-reference telephone center (The Answer
Line). Oversee reference services at all KCLS community
libraries. Direct the work of four public PC trainers and a large cadre
of volunteer "Netmasters" (public
trainers).
ASSOCIATE
DIRECTOR FOR PUBLIC SERVICES, King
County Library System, Sept. 1992 - May, 1998.
Provide management control and administrative direction over the delivery of
public services in the regional libraries including the 80,000 square foot Bellevue Library. Provide control and direction
for the design and evaluation of reference services at all KCLS community
libraries and direct system-wide reference support services. Provide
leadership in developing and implementing reference training programs
including Internet applications. Work closely with architects and Facilities
Development to design new regional libraries. Member of Administrative
Planning Team setting long-range goals for the system.
ASSISTANT DIRECTOR FOR PUBLIC SERVICES, Evanston
Public Library, 1987 – August, 1992.
Plan, coordinate, and manage the Library's public
services including Reference, Children's Services, Reader's Advisor,
Collection Development, Bookmobile, and Branches. Recommend budget
allocations and monitor expenditures in these areas. Develop and implement
procedures, including library microcomputer applications. Assist in the
development of policies and practices. Prepare materials for the Library
Board and City Council for a new building project. Responsible for outreach
and marketing activities. Assume administrative responsibility for the
Library in the absence of the Director.
HEAD OF INFORMATION
SERVICES, Northbrook Public Library, 1983
– 1987
Supervise staff of professionals, clerks, and student assistants to provide
reference, interlibrary loan, and periodical services. Plan and develop
long-range applications of new library technology in the information services
area. Conceived and developed 1987 Illinois State Per Capita grant proposal
for library local area network. Responsible for reference budget and all book
selection in the reference collection as well as selected areas of the
circulating collection.
REFERENCE LIBRARIAN, System Reference
Service, North Suburban Library System, 1975 – 1983.
Provide back-up reference service for the network of member libraries using
online databases available from BRS, DIALOG, SDC, and NEXIS as well as manual
and telephone reference sources. Other responsibilities included planning of
and participation in workshops and programs, consultative services (e.g.
collection evaluation), developing AV presentations for System Reference
programs, and editing NEXUS, a monthly newsletter of continuing education and
public relations for reference librarians.
RESEARCHER, University
of Maryland,1972 - 1973
Principal investigator for research project funded by the National
Agricultural Library. Worked closely with staff at all levels of NAL and
interviewed librarians in a number of libraries to develop a plan for
educational opportunities for upward mobility of pre-professional personnel
in Federal libraries. Wrote final report of the project (available through
ERIC).
Education
BA, Florida State University,
Major in Humanities.
MSLS, School of Library Science,
Florida State University.
Post-Master's work, School of Library and Information Services, University of Maryland.
Memberships and Honors
American Library Association:1992-93 Reference and Adult Services Division
Program Committee; Margaret E. Monroe Award Committee, 1987-89; RQ
Editorial Board (ex officio as columnist) 1984 - 1999.
Illinois
Library Association: Publications Committee, 1987-88.
Reference Books Selection Jury, American Book Awards, 1980.
Phi Kappa Phi (undergraduate honorary); Beta Phi Mu (Library Science
honorary).
Representative Publications
Reference Librarianship:
Notes from the Trenches (with Peter Sprenkle). Haworth Press, Inc.
(forthcoming, Aug. 2006).
Puzzles and Essays from "The Exchange": Tricky Reference
Questions. Haworth Press Inc., 2003.
"Reference Librarianship:
A Guide for the 21st Century," in Doing the Work of Reference: Practical
Tips for Excelling as a Reference Librarian. ed.
by Celia Hales Mabry. New York: Haworth Press, 2001
"Indexing with a Computer: Past and Present,"The Indexer, 22, April 2000.
"The Exchange,"
RQ (subsequently RUSQ), (editor, Winter, 1984
-Fall, 1999).
"Reference on Disc," (column), Wilson Library Bulletin, March, 1991 - June,
1992.
"Using Technology," (column), Wilson Library Bulletin, April, 1989 - February,
1991
"Using Software," (column), Wilson Library Bulletin, October, 1986 -
March, 1989.
"The Public Library," in Online Searching: The Basics,
Settings, and Management, ed. Joann H. Lee. Libraries Unlimited, 1989.
"Budgeting for Reference
Services in an Online Age," in Finance, Budget, and Management for Reference Services, eds. Ruth A. Fraley and
Bill Katz. New York: Haworth
Press, 1988.
"The Costs of Online
Searching" (with Ann Weston), Library Journal, 112 (April 1, 1987), 44-7
"Online Ready Reference
in the Public Library," in Questions and Answers: Strategies for Using the Electronic Reference
Collection, ed. Linda C. Smith. Univ. of Illinois, 1989.
"The Myth of the Expert
Searcher," Library
Journal, 111 (February 1, 1986),
37-39.
”The Organized Writer,"
PC Magazine, 4 (May 14, 1985), 327,
332.
"The Ins and Outs of
Indexing," PC Magazine, 4 (April 16, 1985), 321-22
Alternative Educational Patterns
for Career Ladders, College Park, MD, University
of Maryland, 1973. |